Information We Request
You will NOT be asked for any personal details that
are irrelevant to contacting you. All we need to know are the
details that are necessary to carry out your travel reservations.
The types of personal information we request are:
- Username and Password
- Name
- Address
- Gender
- Date of birth
- Nationality
- Email address
- Telephone number
- Fax Number
- Credit Card Information (name of cardholder, credit card
number and expiry date)
- Travel details, including
- proposed check-in and check-out dates
- number of rooms required
- proposed pick-up and drop-off dates & time
- flight information - flight number, arrival and departure
time
- number of passengersr
- name(s), date(s) of birth, nationality, gender, telephone
number, email address, passport number of all passengers.
We request this information when you register as
a member, make reservations for our products or services, utilize
our online services (such as sending eCards or Member Incentive
Program), request for our newsletter or participate in our special
programs and online contests.
Use Of Your
Information
We use the information you provide for
one or more of the following purposes:
- To process your travel reservations purchases and confirm your
travel arrangements;
- To improve our content, service and product offerings;
- To enhance our service to you the next time you visit our site
by providing you with the most personalized Web experience
possible;
- To send you periodic newsletters which contain new services,
special offers and promotions should you request it.
- To fulfill your request when you use our eCard or Member
Incentive Program services;
- To post your messages on Travel Board or on our Feedback
service;
- To provide you with customer support should you request it; h.
To statistically analyze site usage;
- To improve our marketing and promotional efforts;
- In specific situations, to resolve disputes, troubleshoot
problems and enforce our User Agreement.
We share your
information with outside parties including our service providers
(for example, hotels, tour and transfer operators, airlines, cruise
operators) and third-party intermediaries (for example, credit card
companies and banks) as they are information essential to processing
your travel reservations. The sole purpose for the disclosure is to
make the Corporate Information Travel Web site more effective for
you. If you do not want your information to be shared with these
parties, you may choose not to use our service.
Demographic Information
Please note
that we may also provide aggregate demographic statistics about our
customers to third parties but these statistics will never ever
identify any single user.
How We Protect Your
Information
All of your cit.travel account
management activities are conducted through the most advanced
security systems that guarantee communication between your browser
and the Corporate Information Travel servers is encrypted to ensure
that no other party can intercept your personal information.
cit.travel uses the industry-standard encryption method Secure
Socket Layer (SSL) protocol to protect your information.
Other than the purposes and parties aforementioned, your
personal information will not be provided to spammers, advertisers,
direct marketing companies or any other unsolicited mailers, without
your consent.
Newsletters and Updates
You can always decline to receive our periodic newsletters
or updates by clicking the "Unsubscribe" button at the bottom of the
newsletter, or unchecking the newsletter box when you register or by
indicating your preference in your account.
Contests
and Promotion
We run contests and promotions on our
site in which we ask visitors for contact information (such as their
email address). We use this information to contact the winners. In
addition, we occasionally participate in or conduct joint contests
and promotions with third parties. In these instances, certain
information such as name and contact information are shared with the
third parties for contest or promotion eligibility verification
purposes or for the selection of winning entries, or to ship prizes
and promotional material to those who enter. Whenever we participate
in such a contest or promotion, we explicitly state which third
party will receive the information. Visitors can elect not to share
their information with third parties by not participating in these
promotions. Visitors who do elect to share information with third
parties must contact the third party directly to opt out of
receiving future mailings from the third party. Should you be chosen
as a winner or have purchased any of our promotional packages, you
must consent to the disclosure of your personal information for
publicity purposes.
Links To Other Sites
Please note that our site links to other sites and that the
privacy policies of these sites may differ from ours. We advise you
to check the privacy policies of other Web sites before disclosing
any personal information. In any event, please note that these sites
do not share your personal information with us.
Occasionally
when linking to another site, you may still see our site's logo or
frame. This is to provide you with a seamless experience when
visiting our Web site. In these cases you are no longer on
cit.travel and are now on a different Web site whose information
collection practices may differ from ours. The privacy policy of the
site you are on will govern how information collected from you is
used. You can always know what site you are on by checking the
location bar within your browser.
Video
Presentations
cit.travel offers users the ability
to download video presentations from RealNetworks, as well as the
ability to download the RealPlayer application. RealPlayer may
collect information and operates under its own privacy and security
policies, which can be further evaluated at www.realnetworks.com.
Reward Program
cit.travel offers
users the ability to tell their friends about our Web site. When you
use this service, we will ask for your email address and the email
address of your friend to fulfill your request. These are one-time
only emails. Cookies
Usage of a cookie is in no way linked
to any personally identifiable information while on our site. Our
Web site requires the use of cookies purely for programming
purposes. We use cookies as a mechanism to remember the information
that is selected from one page to another. This allows you to leave
a search page with information you have selected, come back later
and still have the search preferences intact. If you switch off your
cookies, you will still be able to browse the site without problems.
Logging
Our Web site automatically
logs the following information:
- your IP address
- the browser type
- the domain name(s)
- access time(s)
This information is used to analyze
trends and do not link to your personal information. Please note
that we may also provide aggregate statistics to third parties but
these statistics will never ever identify any single user.
Change/Modify Personal Information
cit.travel gives you the opportunity to review, correct or
update your account information. You can do this by accessing the
home page and clicking on the Sign In button. Your account is
password-protected so that only you can access it and view the
member information relevant to your account. Please note that we do
not retain your credit card information online, as such you will not
be able to access, correct or update it.
Changes To
Privacy Policy
If we change our privacy policy, we
will post our new policy on this page so that you are always
informed of the way that we use information we collect. Your
continued use of our Web site following the posting of changes to
these terms will mean you accept those changes. Regardless of later
updates, we will never use the personally identifiable information
you submit under this current policy in a new way without first
notifying you and providing you with an opportunity to opt out or
otherwise prevent that use.
Notices
We will post a notice on the site when we make any
changes in our Privacy Policy. This Privacy Policy contains an
effective date of when it was last changed. You will need to check
the Privacy Policy to see if the date has changed since your last
visit. We may amend or update our Privacy Policy at any time to
reflect changes to our business practices. In the event that you do
not approve of the changes, you may direct requests to webmaster@cit.travel to
deactivate your account or "opt-out" of proceeding with the services
of the site. Your continued use of our Web site following the
posting of changes to these terms will mean those changes are
accepted.
Disclaimer
We may
disclose personal information when required by law or in the
good-faith belief that such action is necessary in order to conform
to the edicts of the law or comply with a legal process served on
our Web site.
How To Contact Us
If
you have any questions regarding security and privacy issues, please
contact us at webmaster@cit.travel
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